Shipping & Delivery

Citensity is delivered entirely online as a software subscription. There is no physical product and nothing is shipped by courier or post. Access to the product is provided through your account at citensity.com.

Access is provisioned electronically and is available immediately after your subscription is activated and payment is confirmed. You can start using the product right away from your dashboard.

If your access is not available within a few minutes of a successful payment, email hello@citensity.com or use our contact page and we will resolve it promptly.